What precautions are taken to ensure hygiene and safety?
Your health and safety are my top priority. I maintain the highest standards of hygiene and safety. Fresh linens, sanitized equipment, premium oils, and carefully curated music create a pristine, spa-quality experience in your home.
Do I need to provide any equipment or supplies?
No. I bring everything needed, including a professional massage table, warming, high-quality oils, fresh linens, and soothing ambiance for a seamless, luxurious experience.
Do you offer Gift Cards?
Yes — digital or physical gift cards are available, perfect for birthdays, anniversaries, or special occasions. They provide access to a bespoke, in-home wellness ritual delivered personally by me.
Can I reschedule my appointment?
Yes. I understand schedules can change. Please notify me at least 24 hours in advance for a complimentary reschedule. Last-minute changes may incur a $50 fee.
What areas do you service?
Agoura Hills,CA
Bel air, CA
Beverly Hills, CA
Brentwood, CA
Calabasas, CA
Century City, CA
Encino, CA
Hidden Hills, CA
La Canada, CA
Los Angeles ( Restriction may apply)
Malibu, CA
Pacific Palisades, CA
Porter Ranch, CA
Santa Clarita, CA
Santa Monica, CA (Restrictions may apply)
Sherman Oaks, CA
Stevensons Ranch, CA
Studio City, CA
Tarzana, CA
Tuluca Lake, CA
Valencia, CA
Travel fees may apply
Hermosa Beach, CA
Huntington Beach, CA
Laguna Beach, CA
Manhattan Beach, CA
Marina Del Rey, CA
Newport Beach, CA
Rancho Palos Verdes, CA
Thousand Oaks, CA
Do you offer refunds?
We absolutely do not offer refunds. All sessions are non refundable. If your need to reschedule, please notify us 48 hours prior to your appointment or you forfeit your session.
Do you require a deposit?
No. Full payment at the time of booking secures your appointment. All sessions are non-refundable.
How far in advance should I book my appointment?
To secure your preferred time with me, I recommend booking at least 2 weeks in advance.
Do you charge a traveling fee?
Travel fees may apply depending on location. I provide a premium, high-end experience directly in your home.
Who will provide my session?
Every session is personally delivered by Helen Pacheco, the founder of Calma Vida. You receive her direct, expert care in every bespoke massage or wellness ritual.
